gtmjosh
Make the Decision
Chapters · 3 of 8
  1. 01 · Pick the Right Decision Shape
  2. 02 · Apply Simple Rules First
  3. 03 · Use AI Where Interpretation Helps
  4. 04 · Handle Missing and Conflicting Evidence
  5. 05 · Treat Confidence Carefully
  6. 06 · Return a Consistent Result
  7. 07 · Test Plausible Edge Cases
  8. 08 · Capstone: Validate the Decision Design
Guide overview →

About 16 min · Lesson and activity

Chapter 3 of 80 complete

Use AI Where Interpretation Helps

Draw the line between what a rule can check and what needs reading, and put the model on one side of it.

2b · where interpretation helps

Interpret a message, cite the evidence

Start with the example, then try it yourself. The last case is optional practice.

See the situation

Start with the situation below. Next, we will work through an example together before you try the activity.

Maya’s decision workshop. A planning wall, pinned request cards, an open notebook, and a warm wooden worktable.
Maya, decision designer, explain pose
Maya · Decision designer

The case

Two submissions, identical on every structured field

Keep an interpretive step narrow: state the question, show supporting evidence, and allow an uncertain result.

Company size
Same
Industry, country, landing page
Same
Matched account
Both
Message A
Replacing our provider before renewal in March
Message B
I help companies like yours improve search rankings

Your place saves as you go.

Chapter 3 of 80 complete