gtmjosh
Make the Decision
Chapters · 6 of 8
  1. 01 · Pick the Right Decision Shape
  2. 02 · Apply Simple Rules First
  3. 03 · Use AI Where Interpretation Helps
  4. 04 · Handle Missing and Conflicting Evidence
  5. 05 · Treat Confidence Carefully
  6. 06 · Return a Consistent Result
  7. 07 · Test Plausible Edge Cases
  8. 08 · Capstone: Validate the Decision Design
Guide overview →

About 14 min · Lesson and activity

Chapter 6 of 80 complete

Return a Consistent Result

Return the same shape every time, carrying what the next guide needs to explain it.

2b · return a consistent result

Repair a decision receipt

Start with the example, then try it yourself. The last case is optional practice.

See the situation

Start with the situation below. Next, we will work through an example together before you try the activity.

Maya’s decision workshop. A planning wall, pinned request cards, an open notebook, and a warm wooden worktable.
Maya, decision designer, explain pose
Maya · Decision designer

The case

Repair a decision receipt

A useful result distinguishes the business outcome, execution status, evidence, estimates, deciding rule, and design version.

Routed records get an outcome and a reason. Not-a-prospect gets an outcome and nothing. Unknown gets a null. Errors get a string starting "Error:" in the field the outcome normally occupies.

Your place saves as you go.

Chapter 6 of 80 complete