gtmjosh
CRM Data Definitions
Chapters · 4 of 9
  1. 01 · One Business, Four Kinds of Records
  2. 02 · Define Leads and Contacts
  3. 03 · Build the Person Lifecycle
  4. 04 · Define Opportunity Stages
  5. 05 · Build the Account Lifecycle
  6. 06 · Assign Owners and Handoffs
  7. 07 · Define Important Fields and Sources
  8. 08 · Resolve Conflicts and Open Questions
  9. 09 · Capstone: Publish the Business Truth Map
Guide overview →

12 min · Interactive exercise

Chapter 4 of 90 complete

Define Opportunity Stages

Create a transaction and advance it only when the stage evidence exists.

Scene 1 · The deal existsScene 1 of 7

One purchase, one record.

Acme is considering a purchase. There is now a specific thing somebody might buy, with an amount, a close date, and an outcome that will eventually be won or lost — and none of that describes Priya, or Acme as a whole.

Acme — new business · Discovery in progress

The rule this chapter uses
A stage is a claim about where a purchase actually stands, and every stage needs the same thing a lifecycle stage needed: entry evidence somebody can point at. The forecast is only as honest as that evidence.
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Chapter 4 of 90 complete